The quality management standard ISO 9001 is the nationally and internationally applicable standard in quality management (QM). The introduction of this standard will help you to improve your company’s performance at all levels.
With structured and manageable processes and responsibilities, a quality management system (QM system) forms an important building block for holistic modern management that is individually tailored to the company. Clearly defined responsibilities and transparent processes help employees to carry out their work and thus make a decisive contribution to their engagement. A QM system forms the basis for a learning and continuously improving organization. Sustainable development is the basis for increasing the value of the company and securing the future.
Building blocks of a quality management system are:
- quality statement from the management level
- staff training
- Standard Operating Procedures (SOPs)
- Quality Control (QC)
- Quality Assurance (QA)
- error management (cause analysis, corrective and preventive measures).
We would be happy to support and advise you within the framework of clinical research in setting up, optimizing and maintaining your quality management system in accordance with ISO 9001 with the following objectives:
- improved competitiveness: comparable performance at national, European and global level
- increased efficiency and profitability: clear processes, error minimization through error prevention and early error detection, reduction of production times
- motivation: employee engagement through communication, information and training
- image improvement: internationally verifiable quality capability
- security: entrepreneurial risk becomes more manageable; transparent processes support the implementation of laws and regulations (product liability)
- customer orientation: from just a producer to an equal partner
- continuous improvement process: Plan – Do – Check – Act.